We have been monitoring the news relating to COVID-19 since reports first came from China in January; but since it has been announced as a pandemic by the World Health Organistion and our own Government is giving daily briefings, we want to reassure our staff and service users.
Our number one priority is the health, safety and wellbeing of our service users, clients and care-givers in the wider community.
Older people are particularly vulnerable to the Coronavirus and we are doing all we can to help protect them, our own staff and the community in which we live and work.
All our staff are highly trained and regularly updated on infection control and hygiene and our high standards are being constantly reinforced. We will not become complacent and will monitor advice from the Government, public health authorities and the World Health Organisation.
Hand-washing is vital, for all of us and it needs to be done thoroughly with either soap and water or a santiser with at least 60% alcohol.
Our carers wash their hands before leaving home, on arrival at work, before preparing or eating food, after using the bathroom and on arrival and departure of a service-user’s home.
Carers should avoid touching their eyes, nose or mouth and any coughs and sneezes will be caught in a tissue and disposed of.
Frequently touched surfaces and objects will be cleaned thoroughly.
Facemasks do not protect from this type of virus and are recommended only to those who have become infected to reduce the risk of infecting others. We have a supply, should they be needed.
If neither care-giver nor service-user have any symptoms and are feeling normal, good hygiene practices will be sufficient. No special protective equipment is required.
If any of our carers have been in contact with anyone from any country that is experiencing high levels of infection, such as China and northern Italy, they will be told to self-isolate until deemed able to safely return to work.
The current situation is changing very quickly - you can read more via the following links: