"Before my wife went into her care home, getting home carers in wasn’t a hard choice to make because there was no alternative. Her condition was such that she had to have care. What we did have choice about, however, was what carers we used, and as it turned out, Extra Hands were perfect.
"Social services put us in touch with them and straight away, I felt at ease with them and their staff. I think their normality is key – they’re honest, down to earth people. Sometimes you meet people who are professionals but nothing more than that - with Extra Hands staff, though, they’re sincere and do genuinely care, and you know that.
"Having them involved brought a certain amount of relief into my life, taking responsibilities off my hands, which was a great help. There’s no pretence or airs and graces around them, and this down- to-earth approach is very comforting for service users. The fact that they’re local helps too – they know the area and they know the people, which makes a big difference.
"It’s not just about the carers, the office support staff have always been good too, we’ve never had any problems with them at all. For anyone out there who might be thinking about using Extra Hands, I’d say go for it, definitely. If you’re the one caring and they can give you some respite, I can’t think why you wouldn’t want to. Extra Hands were the answer to so many of our problems, I’m very grateful."
Like most websites we use cookies to give you the best experience, by using this website you agree to their use. For more information please read our privacy policy.