Personally Matched Carers who are Respectful of Your Family Values – You’ll get to know your carers and build a strong relationship with the people who look after you or your loved one
Fair Pricing - No hidden costs, no VAT, no extra charges for weekends, evenings or Bank Holidays
A Flexible Service that Works for You – We’ll work closely with you and your family to find a care plan that meets your individual requirements
Peace of Mind – We pride ourselves on our reliability and the technology we use enables us to keep in contact with our staff at all times. This ensures that NO visits are ever missed so you can relax, knowing you’ll always have the care you need
Compassionate Carers You Can Trust - All our staff are fully qualified, DBS checked and trained to promote independence and respect your dignity. We’re also fully compliant with the Care Quality Commission’s National Standards. (http://www.cqc.org.uk/)
As we age, we begin to require increasing levels of care and assistance in order to carry out normal activities of daily living such as bathing, dressing and eating.
A unique Care Plan Pack takes into account your abilities and will be delivered with empathy and the utmost of care and respect at all times. As capabilities change over time, the Care Package will be updated to specifically reflect any new requirements.
Needs vary from individual to individual, but typically, senior or elderly care needs include a combination of personal care and social care services such as:
In some instances, it may be appropriate to update Care Plans to include our expert Dementia Care services.
| Get In Touch |
Is our Elderly Home Care Right for You?Here at Extra Hands we pride ourselves on delivering the same standard of care to your family members, as we would to our own. As a family run business, we believe that your family values matter. Keeping your loved one cared for, safe and happy within their own home is our top priority. All our staff are kind, compassionate and highly trained. They’ll always treat you or your loved one with respect and dignity, helping you to stay independent for longer. How We Can Help YouEveryone’s situation is different, so your home care plan should be unique and tailored to suit your specific needs. We’ll work with you to assess what help you need and create a home care plan that’s right for you. With visits available 7 days a week, 365 days a year you can be sure you’ll get the help you need, when you need it. We can be flexible to work around your needs, staying longer when we’re needed and shorter when we’re not. We offer a fair pricing service so you’ll only ever be charged for the time we spend with you. We’re able to monitor your well-being and make adjustments to your care accordingly in an unobtrusive manner, without taking away your independence. Compassionate Personal CareThe way you, or your family member, look and feel is essential to your well-being. Staying clean, tidy and feeling properly dressed can make a huge difference to your quality of life. Our kind, caring staff are trained to deliver an exceptional standard of personal care – treating you or your loved one with respect and ensuring your dignity is maintained. Reliable Social CareYou may not currently need help with your personal care, but instead you may be starting to find other more social tasks, such as shopping or managing your finances, more challenging. Our team of respectful and patient carers can help you. They are trained to respect your privacy and promote your independence at all times, so you’ll be able to get the help you need whilst staying in control as much as possible. |
Here at Extra Hands we pride ourselves on delivering the same standard of care to your family members, as we would to our own. As a family run business, we believe that your family values matter. Keeping your loved one cared for, safe and happy within their own home is our top priority. All our staff are kind, compassionate and highly trained. They’ll always treat you or your loved one with respect and dignity, helping you to stay independent for longer.
Everyone’s situation is different, so your home care plan should be unique and tailored to suit your specific needs. We’ll work with you to assess what help you need and create a home care plan that’s right for you. With visits available 7 days a week, 365 days a year you can be sure you’ll get the help you need, when you need it. We can be flexible to work around your needs, staying longer when we’re needed and shorter when we’re not. We offer a fair pricing service so you’ll only ever be charged for the time we spend with you. We’re able to monitor your well-being and make adjustments to your care accordingly in an unobtrusive manner, without taking away your independence.
The way you, or your family member, look and feel is essential to your well-being. Staying clean, tidy and feeling properly dressed can make a huge difference to your quality of life. Our kind, caring staff are trained to deliver an exceptional standard of personal care – treating you or your loved one with respect and ensuring your dignity is maintained.
You may not currently need help with your personal care, but instead you may be starting to find other more social tasks, such as shopping or managing your finances, more challenging. Our team of respectful and patient carers can help you. They are trained to respect your privacy and promote your independence at all times, so you’ll be able to get the help you need whilst staying in control as much as possible.
Yes. We offer both long and short term care plans, so we can support your mum following her discharge from hospital for as long as she needs. We’ll work with you and discuss her needs prior to her discharge, so that a smooth transfer home is achieved.
Yes. All our carers are trained in administering eye drops and can support him for as long as is needed.
Yes. Our staff are more than happy to support you with the care of your domestic pets.
The best way is for you to have a key safe installed outside your home. This is a simple, inexpensive job and is by far the securest way of gaining entry. However we are happy to discuss alternative arrangements with you if necessary.
Let us have a conversation about how we can help you or your loved one.
Extra Hands covers many parts of Norfolk, please contact your nearest office for assistance
Call one of our managers on 01485 570611 or 01603 898623
Extra Hands of Heacham Limited - Norwich Office
REQUIRES IMPROVEMENT
12 June 2021
See The Report
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