Why Choose Extra Hands for Home Care for the Elderly?

  • Personally Matched Carers who are Respectful of Your Family Values – You’ll get to know your carers and build a strong relationship with the people who look after you or your loved one

  • Fair Pricing - No hidden costs, no VAT, no extra charges for weekends, evenings or Bank Holidays

  • A Flexible Service that Works for You – We’ll work closely with you and your family to find a care plan that meets your individual requirements

  • Peace of Mind – We pride ourselves on our reliability and the technology we use enables us to keep in contact with our staff at all times. This ensures that NO visits are ever missed so you can relax, knowing you’ll always have the care you need

  • Compassionate Carers You Can Trust  - All our staff are fully qualified, DBS checked and trained to promote independence and respect your dignity. We’re also fully compliant with the Care Quality Commission’s National Standards. (http://www.cqc.org.uk/)

Let's get to know each other. Call us for a chat 01485 570611 or 01603 898623

Helping You to be Independent at Home

As we age, we begin to require increasing levels of care and assistance in order to carry out normal activities of daily living such as bathing, dressing and eating.

A unique Care Plan Pack takes into account your abilities and will be delivered with empathy and the utmost of care and respect at all times. As capabilities change over time, the Care Package will be updated to specifically reflect any new requirements.

Needs vary from individual to individual, but typically, senior or elderly care needs include a combination of personal care and social care services such as:

  • Getting up and going to bed
  • Dressing and undressing
  • Showering/bathing
  • Medications
  • Shopping
  • Collecting pensions/benefits
  • Communication with friends or family

In some instances, it may be appropriate to update Care Plans to include our expert Dementia Care services.

Get In Touch

Is our Elderly Home Care Right for You? 

Here at Extra Hands we pride ourselves on delivering the same standard of care to your family members, as we would to our own. As a family run business, we believe that your family values matter. Keeping your loved one cared for, safe and happy within their own home is our top priority. All our staff are kind, compassionate and highly trained. They’ll always treat you or your loved one with respect and dignity, helping you to stay independent for longer. 

How We Can Help You

Everyone’s situation is different, so your home care plan should be unique and tailored to suit your specific needs. We’ll work with you to assess what help you need and create a home care plan that’s right for you. With visits available 7 days a week, 365 days a year you can be sure you’ll get the help you need, when you need it. We can be flexible to work around your needs, staying longer when we’re needed and shorter when we’re not. We offer a fair pricing service so you’ll only ever be charged for the time we spend with you. We’re able to monitor your well-being and make adjustments to your care accordingly in an unobtrusive manner, without taking away your independence.

Compassionate Personal Care 

The way you, or your family member, look and feel is essential to your well-being. Staying clean, tidy and feeling properly dressed can make a huge difference to your quality of life. Our kind, caring staff are trained to deliver an exceptional standard of personal care – treating you or your loved one with respect and ensuring your dignity is maintained. 

Reliable Social Care

You may not currently need help with your personal care, but instead you may be starting to find other more social tasks, such as shopping or managing your finances, more challenging. Our team of respectful and patient carers can help you. They are trained to respect your privacy and promote your independence at all times, so you’ll be able to get the help you need whilst staying in control as much as possible.  

Is our Elderly Home Care Right for You? 

Here at Extra Hands we pride ourselves on delivering the same standard of care to your family members, as we would to our own. As a family run business, we believe that your family values matter. Keeping your loved one cared for, safe and happy within their own home is our top priority. All our staff are kind, compassionate and highly trained. They’ll always treat you or your loved one with respect and dignity, helping you to stay independent for longer. 

How We Can Help You

Everyone’s situation is different, so your home care plan should be unique and tailored to suit your specific needs. We’ll work with you to assess what help you need and create a home care plan that’s right for you. With visits available 7 days a week, 365 days a year you can be sure you’ll get the help you need, when you need it. We can be flexible to work around your needs, staying longer when we’re needed and shorter when we’re not. We offer a fair pricing service so you’ll only ever be charged for the time we spend with you. We’re able to monitor your well-being and make adjustments to your care accordingly in an unobtrusive manner, without taking away your independence.

Compassionate Personal Care 

The way you, or your family member, look and feel is essential to your well-being. Staying clean, tidy and feeling properly dressed can make a huge difference to your quality of life. Our kind, caring staff are trained to deliver an exceptional standard of personal care – treating you or your loved one with respect and ensuring your dignity is maintained. 

Reliable Social Care

You may not currently need help with your personal care, but instead you may be starting to find other more social tasks, such as shopping or managing your finances, more challenging. Our team of respectful and patient carers can help you. They are trained to respect your privacy and promote your independence at all times, so you’ll be able to get the help you need whilst staying in control as much as possible.  

Frequently Asked Questions About our Elderly Care Service

Yes. We offer both long and short term care plans, so we can support your mum following her discharge from hospital for as long as she needs. We’ll work with you and discuss her needs prior to her discharge, so that a smooth transfer home is achieved.

Yes. All our carers are trained in administering eye drops and can support him for as long as is needed. 

Yes. Our staff are more than happy to support you with the care of your domestic pets.

The best way is for you to have a key safe installed outside your home. This is a simple, inexpensive job and is by far the securest way of gaining entry. However we are happy to discuss alternative arrangements with you if necessary.

Visits are based on your individual requirements and can be flexible to meet your changing needs. We can provide anything from a one off visit to multiple visits on a daily basis. This will be discussed with you at the beginning of your care plan.
Your invoice will be generated every 4 weeks in arrears and will be sent to the nominated person. Payments can be made by cheque, bank transfer or alternatively a direct debit instruction can be setup to collect the payments.
You may be eligible for some financial assistance please click here to find out more
Contact us on 01485 570611 and one of our friendly team members will discuss your needs.

Why our Clients Love Us

We’re Here to Help

Let us have a conversation about how we can help you or your loved one.

Extra Hands covers the whole of Norfolk, please contact your nearest office for assistance

Call one of our registered managers on 01485 570611 or 01603 898623

  • Lynda Hilliard

    Registered Manager
    Head Office
  • Jo Tier

    Registered Manager & Assistant Director
    Norwich Office

Extra Hands of Heacham Limited - Head Office

CQC overall rating
GOOD

27 July 2017

See The Report

Extra Hands of Heacham Limited - Norwich Office

CQC overall rating
GOOD

27 July 2017

See The Report
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