We are looking forward to our 4th annual Gill Chase Awards ceremony on December 12 when the eight short-listed finalists will discover who is the winner.
Our service users and their families nominate those carers who have gone the extra mile and should be recognised for their work which goes beyond the call of duty.
The eight members of staff, four from the Heacham office and four from Norwich, will be heading to Fakenham Racecourse for the special event which is a firm fixture on the Extra Hands calendar.
All those on the list have been nominated for their exceptional work and have been praised by service users and their families and the judges had a really tough job in choosing a final eight for the ceremony and they are:
From the Heacham office - Daniella Silva who ‘always asks if there is more she can do’ and her nomination added: “The fact that the day starts well if Daniella is the carer says it all.” Daniella has a positive attitude and provides an excellent service.
Lorren Payne is described as being dedicated, “patient, understanding and always treats people with dignity,” and her nomination added that she was a ‘real credit’ to Extra Hands. She has excellent judgement and is a ‘delightful, thoughtful and warm individual who always givs quality of care with great kindness and compassion.
Oksana Trofimova is a calming influence and is never hurried. She is “excellent at sorting out any problems and is patient, understanding perfectly others’ needs with a positive attitude and always goes the extra mile.”
Julie Woodberry always treats the service user with dignity and respect and adapts care as necessary. She is described as “kind and understanding” and is always encouraging.
From the Norwich office - Jess Mills encourages independence where possible and is very respectful, always caring and always “goes the extra mile in little ways.”
Mark Potter is cheery, kind-hearted and has an outstanding caring nature. He is “extremely thoughtful and empathises well with situations, is patient and understanding” and genuinely cares.
John Thompson always adapts and is caring and thoughtful along with being patient and efficient with a good sense of humour. His meals were “always appetising: and he is “always ready to lend a hand” while promoting independence.
Joanne Warrant plans ahead, is well-prepared and has a great knowledge of dementia. She has a “warm personality” and “does whatever she can to improve service users’ quality of life” while promoting dignity and independence.