24 July 2019
There are many reasons we are proud of Extra Hands and here are just nine for you to consider:
Outstanding - we have been rated as Outstanding overall by the Care Quality Commission
Training - an exceptional in-depth and face-to-face training programme for all staff who complete the Care Certificate
Leadership - exceptional and distinctive driving high-quality and people-centred care in an open and fair culture
Care - responsive, flexible, provided around individual needs and wishes with service users involved in their plan
Compassion - people are treated with compassion, kindness, dignity and respect by staff who demonstrate empathy and support
Seamless - staff at all levels understand the responsibility to provide good care and safeguard people
Relationships - care staff get to know people and build relationships to support them and respect dignity and independence
Person-centred - approach to care with clear vales and a shared vision of reinforced best practice
Development - contributes to adult social care policy and change; involved in new initiatives and pilot schemes to enhance services